Privacy policy

Last updated 10 October 2026. These documents are written for PixieMatch’s Kenya service and must be reviewed by Kenyan counsel before launch.

What we collect

We collect account details, event and transaction records, and uploaded media. Where selfie search is on for an album, we measure each face in its photos and keep those measurements (a biometric template) so that attendees can find themselves. A search selfie is measured the same way only to perform the requested match; the selfie and its measurements are deleted immediately, including when matching fails.

Why and how we use it

We use data to operate albums, find photos with consent, process payments, prevent abuse, meet legal duties, and support users. Face matching is confined to the selected album and runs on our own servers. An album's face measurements are deleted when a photo is deleted, when the album is archived or deleted, and when its owner turns selfie search off.

Sharing and storage

Service providers such as hosting, email, and Paystack process only what is required to provide their service. Originals are private; previews may be available to people who can access the album.

Your rights

You may request access, correction, objection, restriction, deletion, or removal of a photo. You may also complain to Kenya’s Office of the Data Protection Commissioner.

Contact

Email privacy@pixiematch.co.ke for privacy questions or use the Remove me form on an album.